Frequently Asked Questions
What are the main differences between the Basic, Standard, and Gold Packages?
| Basic | Standard Package | Gold Package | |
| Gallery Images | 2 | 20 | 20 |
| Locations Serviced | 1 | Multiple | Multiple |
| Service Categories | 1 | Multiple | Multiple |
| Apply for Job Posted/Month | 3 | 60 | 60 |
| Show up on Google for # of Services | 1 | Multiple | Multiple |
| Notifications on Job Posting | No | No | Yes |
The Annual Plan is the same as the Gold Plan, but you get 12 full months for the price of 10 months (2 months free).
Are there any other fees to be paid aside from the membership fees?
None, any booking will be a transaction between the provider and customer (employer or private client) and payments will be direct to the provider so that the provider receives the payment 100%. Transact payments at your discretion.
I am a service provider, what is the difference between the Service Categories on the homepage search and and the Services I have added to my dashboard?
A service provider gets searched on the platform by Service Categories on the search bar, not by services listed in the service provider’s account. We based the Service Categories on keyword research as to what the public is commonly typing on Google and other search engines.
As a service provider, can I offer a credit card payment option for my customers?
ServicePros can give that option although the fees will be 7% so please take that into consideration when giving a price quotation. Use our special form for credit card payments.
Is there a lock-in period for the membership?
No, cancel anytime. This will automatically deactivate your account/page.
What happens when there are disputes in the service or booking?
Kindly reach out to the provider or the customer to settle any dispute. Please bear in mind that reviews can be given publicly so aim to give a smooth transaction every time. At our discretion, and to continue providing the best service, we may deactivate or block accounts if there is due cause.